Our Culture

It’s Not Only A Job, It’s Home

At G.R. Klinefelter we pride ourselves on creating a family environment for our employees. From recent college graduates to seasoned professionals, we welcome new additions to our staff at every level and hope you will find yourself right at home on our team.

Join the Family

Your Career

All-Encompassing Skill Sets

Working in the insurance industry requires an all-encompassing skill set that expands beyond knowledge of underwriting, claims adjustments, and appraisals. Our industry requires individuals who also have a strong mind for communication, math and sciences, law, construction and engineering, customer service, psychology, and public relations. Well-rounded employees bring great talents to our team.

Committed To A Career

We’re looking for dedicated professionals who are committed to building a career, not just accepting a job, with G.R. Klinefelter. We offer opportunities for advancement and growth throughout the industry for any employee ready to rise to the challenge.

Benefits

When you join the family, it is important to have a peace of mind when it comes to benefits. Our benefits include top of the line medical, dental, vision, disability, life insurance and paid time off.

heart-beat
Medical
tooth
Dental
clock
Flex Time
airplane
Vacation
flag
Paid Holidays
bank
401k
medical
Short Term Disability
calendar
Long Term Disability
chair
Retirement

General Application

Insurance Underwriter - Company Representative

Want to work for a local company where you feel like you are part of a family, a team, and not just another number? Then you have come to the right place! Our organization is expanding, and we are looking for team oriented individuals who are not afraid to bring their unique talents to the table. Having roots in Ephrata, PA, G.R. Klinefelter Underwriters, Inc. provides comprehensive management services to several local insurance companies, including Windsor-Mount Joy Mutual Insurance Company and Cloister Mutual Casualty Insurance Company. As you come to know us, you will learn that our core values are integrity, community, diversity, accountability, perseverance, and commitment. Feel free to check out our websites to learn more about us and other opportunities we offer. Come join our team!
Job Details
  • Job Location -1 East Main Street, Ephrata PA Travel - None
  • Position Type – Full Time/Hybrid Schedule to work at Home
  • Job Shift – Day Shift/Flex Hours (Monday – Friday)
  • Educational Level – Bachelor's Degree/Background in Insurance
  • Benefits for Full Time Employees- Medical, Dental, Vision, Life, Disability, Flex-time, 401k, Profit Sharing ,Fitness Center on Site, Bonus and Company Social Events.
  • Work Environment – The office environment is bright and dynamic, offering creative work areas, collaborative zones, and spaces to enjoy during breaks, including a recreational area with interactive activities and a fitness center.
Basic Purpose Although many risks are similar, no two are the same. For this reason, we work closely with our agency partners to underwrite each risk on its own merits. We are seeking individuals who can use good solid judgment and knowledge of our products to create solutions to help both agents and insureds. Windsor-Mount Joy is growing, and we are seeking individuals who have the ability to actively listen and use judgment by understanding the needs of the insured as well as hazards associated with any risk to ensure needs are being met and to ensure future profitability of the company.
Job Description
  • Help find solutions for agents by reviewing new business inquiries.
  • Develop strong relationships with agency partners by providing timely support on company’s products and systems.
  • Review and make recommendations on new and existing business to ensure continued profitability.
  • Communicate solutions, underwriting decisions and coverage interpretations with agency partners.
  • Work collaboratively with team on other tasks associated with marketing, loss control, claims, and product development.
Qualifications
  • Bachelor’s Degree with background in insurance or one year in the insurance industry
  • Strong computer skills with ability to adapt to new systems
  • Sound analytical and math skills
  • Must be able to communicate effectively and professionally
  • Ability to work and think independently while also collaborating with other team members.
  • Must have outstanding customer service skills and desire to assist
  • Excellent research, time management and problem-solving skills
What we Offer
  • We provide a friendly and family based work environment
  • We provide an excellent Health Care package for our employees that includes Dental and Vision at no charge to the employee
  • We offer flex time work hours and Hybrid work schedule
  • We have profit sharing, bonus and a 401K program with Company participation.
  • Company picnic, Christmas party, cookouts and employee recognition for years of service
Windsor-Mount Joy Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best. We are located in the heart of Ephrata, in Lancaster County serving the Mid-Atlantic Region. Windsor is affiliated with G. R. Klinefelter Underwriters, Inc., which is the managing corporation for several other insurance related organizations. G. R. Klinefelter Underwriters, Inc. employs approximately 45 people and growing.
  • Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift Monday to Friday
Supplemental pay types:
  • Bonus opportunities
Work Location: In person

Underwriting Assistant

Want to work for a local company where you feel like you are part of a family, a team, and not just another number? Then you have come to the right place! We are expanding our organization and are looking for team oriented individuals who are not afraid to bring their individuality and talents to the table. G. R. Klinefelter Underwriters, Inc. has roots in Ephrata, PA and provides comprehensive management services to several local insurance companies, including Windsor-Mount Joy Mutual Insurance Company and Cloister Mutual Casualty Insurance Company. We are a diverse group of individuals who value integrity, community and diversity. Feel free to check out our websites to learn more about us and other opportunities we offer! Come join our team!
Basic Purpose Although many risks are similar, no two are the same. For this reason, we work closely with our agency partners to underwrite each risk on its own merits. We are seeking individuals who can use good solid judgment and knowledge of our products to create solutions to help both agents and insureds. Windsor-Mount Joy is growing, and we are seeking individuals who have the ability to actively listen and use judgment by understanding the needs of the insured as well as hazards associated with any risk to ensure needs are being met and to ensure future profitability of the company.
  • Job Description
  • Commercial Underwriting Assistant in daily tasks
  • Help quote and process new business and endorsements.
  • Develop strong relationships with agency partners by providing timely support on company’s products and systems.
  • Review and make recommendations on existing business to ensure continued profitability.
  • Obtain, review and update information to ensure information is current.
  • Work collaborative with team on other tasks associated with marketing, loss control, claims, and product development.
Qualifications
  • Bachelor’s Degree preferred but not required
  • Insurance Experience is preferred but not required
  • Strong computer skills with ability to adapt to new systems
  • Sound analytical and math skills
  • Must be able to communicate effectively and professionally
  • Ability to work and think independently while also collaborating with other team members.
  • Must have outstanding customer service skills and desire to assist
  • Excellent research, time management and problem-solving skills
What we Offer
  • We provide a friendly and family based work environment
  • We provide an excellent Health Care package for our employees that includes Dental and Vision at no charge to the employee
  • We offer flex time work hours and Hybrid work schedule
  • We have profit sharing, bonus and a 401K program with Company participation.
  • Company picnic, Christmas party, cookouts and employee recognition for years of service
Windsor-Mount Joy Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best. We are located in the heart of Ephrata, in Lancaster County serving the Mid-Atlantic Region. Windsor is affiliated with G. R. Klinefelter Underwriters, Inc., which is the managing corporation for several other insurance related organizations. G. R. Klinefelter Underwriters, Inc. employs approximately 45 people and growing.
  • Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay

Claims Assistant/Insurance Administrative Support

Want to work for a local company where you feel like you are part of a family, a team, and not just another number? Then you have come to the right place! Our organization is expanding, and we are looking for team oriented individuals who are not afraid to bring their unique talents to the table. Having roots in Ephrata, PA, G.R. Klinefelter Underwriters, Inc. provides comprehensive management services to several local insurance companies, including Windsor-Mount Joy Mutual Insurance Company and Cloister Mutual Casualty Insurance Company. As you come to know us, you will learn that our core values are integrity, community, diversity, accountability, perseverance, and commitment. Feel free to check out our websites to learn more about us and other opportunities we offer. Come join our team!
  • Job Details
  • Job Location -1 East Main Street, Ephrata PA Travel - None
  • Position Type – Full Time/Hybrid Schedule to work at Home
  • Job Shift – Day Shift/Flex Hours (Monday – Friday)
  • Educational Level – Bachelor's Degree/Background in Insurance
  • Benefits for Full Time Employees- Medical, Dental, Vision, Life, Disability, Flex-time, 401k, Profit Sharing,Fitness Center on Site, Bonus and Company Social Events.
  • Work Environment – The office environment is bright and dynamic, offering creative work areas, collaborative zones, and spaces to enjoy during breaks, including a recreational area with interactive activities and a fitness center.
Duties and Responsibilities
  • Entry and set up of new claims.
  • Answering phones/transfer calls.
  • Assist customers with claim inquiries.
  • Answer general claims questions.
  • Learning industry terminology and the “language of claims”.
  • Assist Claims Manager with tasks.
  • This position would provide great opportunity for future advancement into a Claims Adjuster position.
Qualifications
  • B.A. Degree or High School diploma with experience.
  • Experience in or aptitude for customer service.
  • Knowledge of or aptitude to learn basic Property & Casualty insurance terminology.
  • Proficiency in keyboard and data entry and work effectively with computer system.
  • Ability to organize, prioritize and work independently.
  • Effective communication skills
  • Ability to use logic, reasoning and diplomacy in a demanding environment.
  • Commitment to company values and customer service.
  • Willing to obtain license for independent adjuster when on board with company, if opportunity arises to move into a Claims Adjuster position
What We Offer:
  • We provide a friendly and family based work environment
  • We provide an excellent Health Care package for our employees that includes Dental and Vision at no charge to the employee
  • We offer flex time work hours
  • We have profit sharing, bonus and a 401K program with Company participation.
  • Company picnic, Christmas party, cookouts and employee recognition for years of service
Windsor-Mount Joy Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best. We are located in the heart of Ephrata, in Lancaster County serving the Mid-Atlantic Region. Windsor is affiliated with G. R. Klinefelter Underwriters, Inc., which is the managing corporation for several other insurance related organizations. G. R. Klinefelter Underwriters, Inc. employs approximately 45 people and growing.  
  • Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour flexible shift
  • Monday to Friday
  • Hybrid work schedule is available
Supplemental Pay:
  • Bonus & Profit Sharing pay
  • Accepted file types: pdf, doc, Max. file size: 1 MB.
    Only: PDF / DOC Size: Less Than 1MB
  • This field is for validation purposes and should be left unchanged.