Insurance Underwriter - Company Representative

Want to work for a local company where you feel like you are part of a family, a team, and not just another number? Then you have come to the right place! Our organization is expanding, and we are looking for team oriented individuals who are not afraid to bring their unique talents to the table. Having roots in Ephrata, PA, G.R. Klinefelter Underwriters, Inc. provides comprehensive management services to several local insurance companies, including Windsor-Mount Joy Mutual Insurance Company and Cloister Mutual Casualty Insurance Company. As you come to know us, you will learn that our core values are integrity, community, diversity, accountability, perseverance, and commitment. Feel free to check out our websites to learn more about us and other opportunities we offer. Come join our team!

Job Details

  • Job Location -1 East Main Street, Ephrata PA Travel – None
  • Position Type – Full Time/Hybrid Schedule to work at Home
  • Job Shift – Day Shift/Flex Hours (Monday – Friday)
  • Educational Level – Bachelor’s Degree/Background in Insurance
  • Benefits for Full Time Employees- Medical, Dental, Vision, Life, Disability, Flex-time, 401k, Profit Sharing ,Fitness Center on Site, Bonus and Company Social Events.
  • Work Environment – The office environment is bright and dynamic, offering creative work areas, collaborative zones, and spaces to enjoy during breaks, including a recreational area with interactive activities and a fitness center.

Basic Purpose

Although many risks are similar, no two are the same. For this reason, we work closely with our agency partners to underwrite each risk on its own merits. We are seeking individuals who can use good solid judgment and knowledge of our products to create solutions to help both agents and insureds.

Windsor-Mount Joy is growing, and we are seeking individuals who have the ability to actively listen and use judgment by understanding the needs of the insured as well as hazards associated with any risk to ensure needs are being met and to ensure future profitability of the company.

Job Description

  • Help find solutions for agents by reviewing new business inquiries.
  • Develop strong relationships with agency partners by providing timely support on company’s products and systems.
  • Review and make recommendations on new and existing business to ensure continued profitability.
  • Communicate solutions, underwriting decisions and coverage interpretations with agency partners.
  • Work collaboratively with team on other tasks associated with marketing, loss control, claims, and product development.


  • Bachelor’s Degree with background in insurance or one year in the insurance industry
  • Strong computer skills with ability to adapt to new systems
  • Sound analytical and math skills
  • Must be able to communicate effectively and professionally
  • Ability to work and think independently while also collaborating with other team members.
  • Must have outstanding customer service skills and desire to assist
  • Excellent research, time management and problem-solving skills

What we Offer

  • We provide a friendly and family based work environment
  • We provide an excellent Health Care package for our employees that includes Dental and Vision at no charge to the employee
  • We offer flex time work hours and Hybrid work schedule
  • We have profit sharing, bonus and a 401K program with Company participation.
  • Company picnic, Christmas party, cookouts and employee recognition for years of service

Windsor-Mount Joy Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best. We are located in the heart of Ephrata, in Lancaster County serving the Mid-Atlantic Region. Windsor is affiliated with G. R. Klinefelter Underwriters, Inc., which is the managing corporation for several other insurance related organizations. G. R. Klinefelter Underwriters, Inc. employs approximately 45 people and growing.

  • Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift Monday to Friday

Supplemental pay types:

  • Bonus opportunities

Work Location: In person