Practicing Collaborative Leadership Sets the Tone For Everything We Do

Executive Team
Management Team

Meet the experienced, knowledgeable, and committed individuals that lead the G. R. Klinefelter team.

Meet the experienced, knowledgeable, and committed individuals that lead the G. R. Klinefelter team.

Executive Team

Mike Klinefelter
Chairman of the Board
Jake Klinefelter
Chief Risk Officer \ Vice President \ Secretary
Doug Underwood
President & CEO
Hisham Sallit
Chief Financial Officer \ Vice President \ Treasurer

Management Team

Mike Klinefelter
Chairman of the Board
Jake Klinefelter
Chief Risk Officer \ Vice President \ Secretary
Doug Underwood
President & CEO
Hisham Sallit
Chief Financial Officer \ Vice President \ Treasurer
Cheryl Ackley
Claims Manager
Matt Groff
Information Systems Manager
Jim Shannon
Underwriting Manager

Mike Klinefelter

Chairman of the Board

Mike joined the company in 1972 after earning his J.D. from George Washington University. He was the President and CEO since 1989 until he left that position to become the Chairman of the Board in 2020.

Jake Klinefelter

Chief Risk Officer \ Vice President \ Secretary

Jake joined the company in 2007, and spent several years in underwriting and claims, specializing in ocean marine. In 2013, Jake was promoted to Chief Risk Officer. In 2020, Jake was promoted, and his role expanded to include Vice President and Secretary. Jake earned a Bachelor of Science degree in business administration, management from Millersville University.

Doug Underwood

President & CEO

Doug joined the company in 1997, and spent three years in underwriting before making the transition to Manager of Information Systems. In 2013, Doug was promoted to VP, Secretary and COO. In 2020, Doug was promoted to President and CEO. Doug earned a Bachelor of Arts degree in mathematics from Millersville University, and subsequently earned the Chartered Property Casualty Underwriter designation from The Institutes. While there are many moving parts to this business that are fascinating and ever-changing, ultimately, being able to provide creative solutions for our customers is what makes this business so exciting.

Hisham Sallit

Chief Financial Officer \ Vice President \ Treasurer

Hisham joined the company in 2007, and spent several years in accounting while learning the other aspects of the insurance business. In 2013, Hisham was promoted to Chief Financial Officer and Treasurer. In 2020, Hisham was promoted, and his role expanded to include Vice President. Hisham earned a Bachelor of Science degree in business administration, accounting from Kutztown University.

Mike Klinefelter

Chairman of the Board

Mike joined the company in 1972 after earning his J.D. from George Washington University. He was the President and CEO since 1989 until he left that position to become the Chairman of the Board in 2020.

Jake Klinefelter

Chief Risk Officer \ Vice President \ Secretary

Jake joined the company in 2007, and spent several years in underwriting and claims, specializing in ocean marine. In 2013, Jake was promoted to Chief Risk Officer. In 2020, Jake was promoted, and his role expanded to include Vice President and Secretary. Jake earned a Bachelor of Science degree in business administration, management from Millersville University.

Doug Underwood

President & CEO

Doug joined the company in 1997, and spent three years in underwriting before making the transition to Manager of Information Systems. In 2013, Doug was promoted to VP, Secretary and COO. In 2020, Doug was promoted to President and CEO. Doug earned a Bachelor of Arts degree in mathematics from Millersville University, and subsequently earned the Chartered Property Casualty Underwriter designation from The Institutes. While there are many moving parts to this business that are fascinating and ever-changing, ultimately, being able to provide creative solutions for our customers is what makes this business so exciting.

Hisham Sallit

Chief Financial Officer \ Vice President \ Treasurer

Hisham joined the company in 2007, and spent several years in accounting while learning the other aspects of the insurance business. In 2013, Hisham was promoted to Chief Financial Officer and Treasurer. In 2020, Hisham was promoted, and his role expanded to include Vice President. Hisham earned a Bachelor of Science degree in business administration, accounting from Kutztown University.

Cheryl Ackley

Claims Manager

Cheryl joined the company in 2004 as a Claims Assistant and further developed into an in-house adjuster. In 2015, she was promoted as the Claims Manager. She has over 15 years of insurance claims handling experience and takes pride in ensuring quality customer service for our clients and our agents.

Matt Groff

Information Systems Manager

Matthew is the Information Systems Manager for GRK. He has been with the company since 2009 and in the insurance industry for over 20 years. Matthew earned a Bachelor of Science degree in mathematics from the University of Delaware. Matthew enjoys utilizing technology to enable the organization to be as efficient as possible. His goal is to provide an excellent experience for each interaction that policyholders and agents have with the company.

Jim Shannon

Underwriting Manager

James joined the company in 2005 as an Underwriter. In 2012, James was promoted as the Underwriting Manager where he oversees the underwriting staff and product development.  James is a 2005 graduate of Millersville University with a Bachelor’s degree in business administration. James enjoys creating and providing insurance solutions to insureds that other insurance carriers may have overlooked.